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3Shape Audio Customer Care

Your partner in achieving the perfect fit

We assist you throughout your digital journey

What is 3Shape Audio Customer Care?

With support tailored to your needs, our Customer Care team is there to help you get set up and to get the most out of our Audio products – today and tomorrow.

Benefits

Technical support

Get help setting up, troubleshooting or upgrading to match your ambitions. Hotline support is only a call away.

Get it right from the start

Your specialist knowledge is the key in any digital workflow. Get help building a workflow that perfectly builds on your unique knowledge.

Continuously improve

Tap into our 20 years of expertise in achieving the perfect fit and a lean production. The team will support you in achieving efficiencies across your entire custom production with focus on automation and integration.

Meet the team

Pavlo

Senior Support Consultant
Pavlo is a Senior Support Consultant who has worked within hearing care for more than 6 years. He has a degree in Electronics Engineering.

Mykyta

Support Consultant
Mykyta is a Support Consultant who has more than 3 years of experience in the field of customer care. He holds a degree in Structural Engineering.

Max

Support Consultant
Max is a Customer Support Consultant with more than 8 years of customer care experience. Max holds a degree in Electronics Engineering.

Mykyta

Support Consultant
Mykyta is a Support Consultant who has more than 3 years of experience in the field of customer care. He holds a degree in Structural Engineering.

Continue Exploring

A-Scanners

Bring all ear impression details into the digital world. Model the perfect fit with the most accurate 3D impression scanner.

Production Management Software

Make your production leaner and faster by capturing your whole custom production process in a unique production management system.

Audio Designers

Design your custom audio devices faster, more accurately and cost-effectively with 3Shape Audio Designers.

Audio Academy

Find the technical documentation and assets for your 3Shape Audio products and access training modules in one place.

Production Management Software

Make your production leaner and faster by capturing your whole custom production process in a unique production management system.

Audio Academy

Find the technical documentation and assets for your 3Shape Audio products and access training modules in one place.

Contact 3Shape Audio regarding availability of products in your region or country.